Enterprises and large organizations need high-quality business phone services to facilitate effective internal team collaboration and external customer interactions.

For decades, traditional landlines, desk phones and on-premises PBXs were the go-to solutions for business communications, whether deployed at a single business location or dozens. Many enterprises have shifted to VoIP (Voice over Internet Protocol) systems to take advantage of their increased flexibility and scalability.

If your enterprise is considering upgrading its business phone system, you must know the ins and outs of enterprise VoIP solutions. In this blog, we'll walk through everything you need to know about enterprise VoIP, including what it is, how it works, deployment models, key features and how to choose the right phone system for your business.