5 Steps to Dealing with Negative Reviews

Managing your company’s online reputation in the Information Age has become a process that is as delicate as it is complex. A positive review is a single brick in the continuous process of building your business, but a negative review can raze your hard work to the ground in a single blow.

The modern marketplace is filled with fickle customers presented with an abundance of competing options. Even when you can be sure the negative experience of an unhappy customer was an isolated incident, potential customers with a limited perspective will only see that review as emblematic of a typical experience with your company.

Growing Your International Business While Managing Global Risk

It’s been quoted numerous times, that 95 percent of the world’s consumers live outside of the United States. So, common sense would dictate that if U.S companies are selling domestically, these companies are limiting their sales potential. The good news is, according to the chart on the right (Published on Economics and Statistics Administration (www.esa.doc.gov) that exporters are getting the message.

Although these statistics are an encouraging sign, I’m often asked by aspiring exporters a seemingly easy question such as, “How do I get started?” I referred to that question as easy, but the fact is that this is a critical juncture for the new –to- trade person or company.

Kreischer Miller Survey Finds Greater Philadelphia Manufacturers’ Profitability Being Driven by Strengthening Economy, R&D Investment

Good News Tempered by Potential Cybersecurity Risks

Kreischer Miller, a leading independent accounting, tax, and business advisory firm serving the Greater Philadelphia area since 1975, Manufacturing Industry Group has released the results from its third annual Greater Philadelphia Manufacturing Survey. Key areas of the survey included 2015 expectations for the economy, revenue growth, capital investments, and hiring. It also examined trends in research and development, exporting, workforce compensation and training, business improvement initiatives, key operational and production measures, and information security.

Griff Paper and Film has Expanded its Contract Converting Operation

Griff Paper and Film (GPF) offers custom coating, laminating, converting, metallizing, extruding and more, with papers, films and other substrates as the core base. Popular with such industries as graphics, medical, tape, label, industrial manufacturing and composites, GPF manufactures everything from release papers to decorative films. ISO 9001 Certified, our company’s goal is to assist customers in improving profitability.